Privacy Policy
This is a general privacy template and should be adapted to your exact business setup, analytics tools, hosting provider, chat tools, payment providers and booking suppliers.
1. Controller
FinTours is responsible for processing personal data submitted through this website. Contact: info@fintours.org
2. Data we collect
We may collect information submitted through forms, email, WhatsApp or other communication channels, including name, phone number, email address, travel dates, destinations, passenger details, preferences, budget, special requests and documents required for travel arrangements.
3. Purpose of processing
We process personal data to respond to enquiries, prepare quotations, arrange travel services, communicate with customers, coordinate with suppliers, process bookings, provide customer support and comply with legal obligations.
4. Legal basis
Processing may be based on pre-contractual steps, contract performance, legitimate interests, consent, or legal obligations, depending on the nature of the request.
5. Sharing with suppliers
Where necessary, personal data may be shared with airlines, hotels, destination management companies, transport operators, private jet operators, visa service providers, payment providers, insurance providers or other relevant travel suppliers.
6. Hosting and communication
This website is hosted by a third-party hosting provider. Email, forms, chat links and other communication tools may process data according to their own technical systems and privacy terms.
7. Retention
We retain personal data only as long as necessary for enquiries, bookings, legal obligations, accounting, dispute handling and customer support.
8. Customer rights
Depending on applicable law, customers may have the right to request access, correction, deletion, restriction, portability or objection to processing of their personal data.
9. Security
We use reasonable technical and organisational measures to protect personal data. However, no online transmission or storage system is completely secure.
10. Contact
For privacy questions, please contact: info@fintours.org